Flight Agency

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MEET THE FACES BEHIND MANDALA TRAVEL

I’m Deise Maciel da Silva, the proud co-owner of Mandala Travel, along with my business partner, Bruna Silva.

I look forward to sharing my story. I hope that you will enjoy getting to know me better.

I had a passion for traveling and wanted to work in a field where I could make people happy, so I came to Canada from Brazil to study travel and tourism in college. I enjoyed my time so much that I ended up migrating to Canada after graduation.

I felt there was tremendous scope for setting up a travel agency, catering to Brazilians as my niche market, and it all seemed to grow from there. I have now been in the travel business for the past eighteen years.

Over the past decade, I have noticed that people are a lot more informed about what is available as they have access to the world on their mobile. So as travel professionals, we have embraced internet tools to provide clients infinite possibilities for a vacation in real-time.

It’s pleasing to be able to facilitate customers with multiple options of what they desire. Whether it’s customizing an itinerary for a holiday, or booking a flight to assist a customer to reunite with their family, I work round the clock to achieve a solution.

As an individual, I believe what sets me apart from the others is the attention to detail that I render when helping people to realize their dream trips. I also make sure that our pricing is competitive, which has enhanced our integrity and made us successful.

I attribute our success to providing honest and accurate information, which contributes to our focus on customer service. So every time we get an excellent review or receive a recommendation from a customer, it fills me with immense satisfaction.

When I am not assisting clients, I love to travel, read, cook, and relax. As a company, we are also involved in several non-profit organizations, such as the Sick Kids Foundation, and Life for Lives Foundation, which is fulfilling.

I have enjoyed sharing my story about the things which matter to me and how they influence the way we do business.

If you or someone you know could benefit from our expertise as Brazilian travel agents in Toronto, Ontario, I invite you to get in touch. Please visit our website at www.mandalatravel.ca.

Sincerely,

Bruna and Deise  

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TOP THINGS TO LOOK FOR WHEN HIRING A TRAVEL AGENCY

The passion for traveling is shared by many, and traveling to a destination involves a very exciting process of planning the itinerary. However, as the success of the trip will entirely depend on how well it is planned out, it’s best to enlist the services of an experienced and reliable travel agency to help you with the planning. 

Unfortunately, with so many travel agencies in the market, it can be a difficult task to choose one and be certain of a favorable outcome. To help you sieve through the options and select the right travel agency, here’s a list of the top five things to look for when hiring a travel agency.

1. Licensed
Look for a fully licensed travel agency, so you are protected. TICO license guarantees client protection under airline bankruptcies, tour operators bankruptcies, travel agency closures, etc. Check if your travel agency carries a TICO license.

2. Experience
If your travel agency has several years of experience traveling the world and doing site inspection in hotels and resorts around the globe, then they are the right choice. Travel agents who have traveled around the world can recommend places to you that they have already been to, thus making your itinerary easier. 

3. Availability
Find an agency that is available for you. You want someone who will work hard to avoid any misconnections, flight delays. However, as some things are unpredictable, choose an agency that will be there for you all the way and alleviate stress by helping you from start to finish.

4. Authenticity
You want an agency that genuinely understands your needs and works towards accomplishing your dream vacation. It’s best to hire an agency that promises to closely and personally work with you rather than one that will work with you over the internet.

5. Passionate 
As you want an amazing trip, ensure that you are dealing with people who share your passion for travel. A team of passionate travelers will be able to assess your needs easily and give you travel packages tailored to your preferences. 

If you’re looking for a travel agency in Toronto, Ontario, reach out to Mandala Travel. We are a fully licensed, experienced travel agency focussing on Brazilian travelers in Canada. We work closely with our clients to give them an authentic and customized travel experience that fits their needs and budget. Our services include flight tickets, travel packages, insurances, car rental, and hotel bookings. Our travel specialists serve across Canada, including Toronto, Mississauga, Halton Hills, GTA, Georgetown, Cambridge, Guelph, Kitchener, Vancouver, Calgary, Halifax, and Waterloo.

To learn more about the services we offer, please click here. To get in touch with us, please click here

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ANNOUNCING THE NEW WEBSITE

We are delighted to announce the launch of our new website!

Our new website provides our existing and prospective clients a simple yet interactive view of our work and the services we offer. Stay tuned to our blog for new ideas! Sign up here so you never miss an update.

For any enquiries and feedback, please write to us at info@mandalatravel.ca or call us at 416-855-1363.

About Us

Mandala Travel is a travel agency focus on Brazilians, covering the entire coast of Canada.

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